Privacy Policy

1. Data Controller

The Data Controller is:
ABB S.r.l.
Email: abb@abb.srl
PEC: abb.srl@pec.it

2. Data Collected

2.1 Navigation data

The computer systems responsible for the operation of this website acquire, during their normal operation, certain data whose transmission is implicit in the use of Internet communication protocols. This data includes:

• IP address (anonymized)
• Browser type and operating system
• Pages visited and time spent
• Referring site (referrer)
• Date and time of visit

2.2 Voluntarily provided data

When you fill out the contact form, we collect:

• First and last name
• Email address
• Phone number (if provided)
• Company/organization (if provided)
• Message content

3. Purposes of Processing

Personal data is processed for:

• Responding to user requests - legal basis: execution of pre-contractual measures and/or legitimate interest of the controller to provide response
• Aggregate statistical analysis - legal basis: legitimate interest to improve the website
• Legal compliance - legal basis: legal obligation
• Sending requested documentation and commercial communications - legal basis: consent of the data subject. With explicit consent, data collected through download forms (name, email, company) may be used for automatic sending of requested documents and to be contacted with information about our services

4. Cookies and Tracking Technologies

4.1 Technical cookies (always active)

We only use technical cookies necessary for the website to function. These do not require consent.

4.2 Privacy-friendly analytics tools

We use analytics tools that respect your privacy and do not require consent:

✅ These tools do not use tracking cookies and do not require consent banners under GDPR and the ePrivacy Directive.

5. Data Sharing

Personal data is not disclosed or transferred to third parties.

Data may be processed by technical service providers (e.g., hosting, analytics) who operate exclusively as Data Processors, based on contracts compliant with Art. 28 GDPR and without autonomous use of the data.

6. Your Rights

Under the GDPR (EU Reg. 2016/679), you have the right to:

• Access - obtain confirmation and a copy of your data
• Rectification - correct inaccurate data
• Erasure - request deletion of data
• Restriction - restrict processing
• Portability - receive data in a structured format
• Objection - object to processing
• Withdrawal of consent - at any time

To exercise your rights, contact us at: abb@abb.srl

You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) (www.garanteprivacy.it).

7. Data Retention

• Contact data: retained for the time necessary to handle the request and subsequently archived according to normal business correspondence retention periods
• Navigation data: retained in aggregate form for 26 months
• Language preferences: retained for the session duration

8. Security

We adopt appropriate technical and organizational measures to protect your data, including: SSL/TLS encryption, limited data access, regular backups, and continuous monitoring.

9. Changes to the Privacy Policy

We reserve the right to modify this policy. Changes will be published on this page with an indication of the update date. We encourage you to consult it periodically.

10. Contact

For any questions about privacy, you can contact us:

Email: abb@abb.srl
PEC: abb.srl@pec.it