[{"data":1,"prerenderedAt":190},["ShallowReactive",2],{"case-study-forum-pa-2026-en":3},{"id":4,"title":5,"body":6,"client":142,"date":143,"description":12,"excerpt":144,"expertTip":145,"extension":146,"heroImage":147,"heroImageAlt":148,"heroOpacity":149,"highlights":150,"image":155,"imageAlt":156,"location":157,"meta":158,"navigation":159,"path":160,"seo":161,"slug":162,"stats":163,"stem":176,"tags":177,"technologies":183,"testimonial":144,"__hash__":189},"caseStudies/case-studies/forum-pa-2026/en.md","Twelve rooms captioned, from Milan. FORUM PA 2026",{"type":7,"value":8,"toc":126},"minimark",[9,13,18,21,28,34,40,46,50,55,58,62,65,69,72,76,79,83,86,90,93,97,100,103,110,113,117,120,123],[10,11,12],"p",{},"FORUM PA is the annual meeting point of the Italian public administration: three days, two main stages, hundreds of parallel sessions across multiple rooms, ministers and heads of institutions on stage. The 2026 edition, held from 9 to 11 June at La Nuvola in Rome, was themed around a public administration that \"generates the future\" instead of chasing events.",[14,15,17],"h2",{"id":16},"the-challenge","The Challenge",[10,19,20],{},"For a public body, content accessibility is not a matter of style, it is an obligation. Captioning talks in real time means that anyone with hearing difficulties follows the session from the room like everyone else, and that anyone at the back of a noisy room does not lose a name or a figure. Done in one room it is a service; done across twelve simultaneous rooms for three days it is a question of architecture.",[10,22,23,27],{},[24,25,26],"strong",{},"Twelve independent streams, each with its own control room."," Every room has its own mixer, its own technician, its own screens. The service had to graft onto twelve control rooms without imposing hardware and without a Converso® technician next to each one.",[10,29,30,33],{},[24,31,32],{},"The programme is defined right up to opening."," In an event with hundreds of sessions, room assignments settle only just before the start. The configuration could not depend on the programme: it had to precede it.",[10,35,36,39],{},[24,37,38],{},"Data protection is part of the specification."," The organiser's data protection officer asked about the path of the audio signal picked up in the room, how it is converted into text, and the guarantees on processing. It is a check a public client makes as a matter of duty, and one you answer in writing.",[10,41,42,45],{},[24,43,44],{},"Public sector terminology."," Acronyms, names of bodies, reforms, European programme abbreviations: the FORUM PA vocabulary is not the generic one, and a caption that gets an acronym wrong in an institutional room gets noticed.",[14,47,49],{"id":48},"the-solution","The Solution",[51,52,54],"h3",{"id":53},"twelve-generic-rooms-activated-on-call","Twelve generic rooms, activated on call",[10,56,57],{},"Instead of building the configuration around the programme, we set up twelve numbered rooms — SALA 01–12 — each with its own audio input and its own captions page. Control rooms activated them on request: one call to the RSI Hub and the room was live. When the room assignments were finally fixed, it was simply a matter of matching numbers.",[51,59,61],{"id":60},"one-shared-sheet-and-one-landing-page-for-every-control-room","One shared sheet and one landing page for every control room",[10,63,64],{},"Each room technician had a link to a sheet with two addresses per room: the Floor-In, where the audio signal is sent, and the Teleprompter, the web page to put on screen with the captions. A single landing page collected all twelve rooms. No installation, no accounts: a browser in the control room.",[51,66,68],{"id":67},"floor-from-the-control-room-text-on-the-screens","Floor from the control room, text on the screens",[10,70,71],{},"Each room's audio reaches the Converso® AI Engine remotely, which transcribes it in real time; the text returns to that same room on the Teleprompter page, which the control room projects onto the screens. The audience has nothing to do: they read.",[51,73,75],{"id":74},"context-training-per-room-and-per-day","Context Training per room and per day",[10,77,78],{},"For every room and every day, the available session material — programme, speaker names, bodies and programmes cited — is ingested and turned into dedicated terminology and glossaries. The acronym enters the engine before the speaker says it.",[51,80,82],{"id":81},"human-governance-from-milan","Human governance from Milan",[10,84,85],{},"Across all three days a Converso® technician monitored the twelve streams remotely, watching text quality and acting on the causes of degradation: one microphone left open, a wrong level, a room starting earlier than scheduled. No technician on the road, no rack in Rome.",[51,87,89],{"id":88},"documentation-for-the-data-protection-officer","Documentation for the data protection officer",[10,91,92],{},"We shared our note on data processing in AI services: audio signal path, conversion to text, retention, roles and guarantees. It was made available in time for the assessment, before go-live. In mid-May a test session with the technical partner had already verified the whole path, from one control room's audio to text on screen, before replicating it across twelve rooms.",[14,94,96],{"id":95},"the-peak-week","The peak week",[10,98,99],{},"FORUM PA's twelve rooms were not alone. Over the same three days, the Milan RSI Hub had running on the Converso® AI Engine: a three-day technology convention at MiCo in Milan with AI interpretation in five languages across several rooms for around 1,500 participants; a corporate integration seminar in Rueil-Malmaison, France, French into English; day two of an industrial group's international sales meeting; day two of a medical research foundation's event in Milan; three afternoon sessions, one a day, with English-Italian captions for an interactive events platform; and a talk with AI captions on the room LEDs at a corporate evening in Milan.",[10,101,102],{},"In the same week, interpreters in the Hub's booths worked on two institutional meetings in Brussels, on a carmaker's international press conference in Le Mans and on a workforce services group's convention at Superstudio Village, while Converso® technicians were on the road in Turin for three days of audio services, in Prémanon in the Jura for a sports brand's sales meeting, at Superstudio Maxi for a corporate event, at Università Cattolica for the plenary of a scientific congress, and at a Milanese research foundation.",[10,104,105],{},[106,107],"img",{"alt":108,"src":109},"Events running from the Milan RSI Hub between 9 and 11 June 2026, beyond FORUM PA","/images/case-studies/forum-pa-2026/settimana.png",[10,111,112],{},"Beyond FORUM PA: nine events active on 9 June, seven on the 10th, six on the 11th, across three countries. It was the week with the highest number of AI streams running simultaneously in our history, with FORUM PA the largest part of it. Remote delivery is not a fallback for smaller events: it is what makes it possible to absorb the peak without multiplying the people on the road.",[14,114,116],{"id":115},"the-results","The Results",[10,118,119],{},"Twelve rooms captioned in Italian across three full days, from 9 to 11 June 2026, at one of Italy's largest institutional events. The service was delivered entirely remotely from the Milan RSI Hub: no technician travelling, no hardware in the rooms beyond the screens already there.",[10,121,122],{},"The interchangeable-room configuration followed the programme all the way to its final version without a single change, and the control rooms worked with tools they already use: a browser, a shared sheet, a phone number. The note on data processing in AI services was shared with the data protection officer before go-live, not on request.",[10,124,125],{},"Italian captions at an Italian event are not translation, they are accessibility: for a public body it is a requirement to be designed and verified like audio or lighting, and on the room screens it reaches everyone without anyone having to ask.",{"title":127,"searchDepth":128,"depth":128,"links":129},"",2,[130,131,140,141],{"id":16,"depth":128,"text":17},{"id":48,"depth":128,"text":49,"children":132},[133,135,136,137,138,139],{"id":53,"depth":134,"text":54},3,{"id":60,"depth":134,"text":61},{"id":67,"depth":134,"text":68},{"id":74,"depth":134,"text":75},{"id":81,"depth":134,"text":82},{"id":88,"depth":134,"text":89},{"id":95,"depth":128,"text":96},{"id":115,"depth":128,"text":116},"The event's technical partner","June 2026",null,"At an event with hundreds of sessions the programme keeps moving until the doors open: you configure capacity, not the schedule. Twelve numbered, interchangeable rooms absorb any final room assignment without touching the configuration. And scale is measured on the infrastructure, not on the single event: twelve rooms in Rome were possible because the service is remote by design — one control room, dozens of streams.","md","/images/case-studies/forum-pa-2026/hero.jpg","FORUM PA 2026 on the glass facade of the Roma Convention Center La Nuvola","medium",[151,152,153,154],"Twelve rooms captioned in Italian across three full days","Service delivered entirely remotely: no technician in Rome, no rack on site","Numbered, interchangeable rooms: the programme kept changing up to opening with no reconfiguration","Data processing note for AI services shared with the DPO before go-live","/images/case-studies/forum-pa-2026/thumbnail.jpg","The facade of the Roma Convention Center La Nuvola with FORUM PA 2026 graphics","Rome, Roma Convention Center La Nuvola",{},true,"/case-studies/forum-pa-2026/en",{"title":5,"description":12},"forum-pa-2026",[164,167,170,173],{"value":165,"label":166},"12","Rooms captioned in parallel",{"value":168,"label":169},"3","Full days",{"value":171,"label":172},"9h","Per room, per day",{"value":174,"label":175},"0","Technicians travelling","case-studies/forum-pa-2026/en",[178,179,180,181,182],"Public sector","Accessibility","AI captions","Multi-room","Full remote",[184,185,186,187,188],"Converso® AI Engine","Floor-In","Teleprompter","Context Training","RSI Hub","fWgwSgkrNexuMrITsR6hg_2povnskN3zFOdF9g_kGm4",1788534343599]